How long will it take to receive the new product after the exchange?
We will make every effort to expedite the exchange process. [...]
What happens once I have shipped the product for exchange?
After shipping the product for exchange, we recommend providing us [...]
Who will bear the shipping costs for the exchange?
The customer will be responsible for the shipping costs for [...]
How can I request a product exchange?
To request a product exchange, you need to contact our [...]
